TurboPassports is a PRIVATE COMPANY and is NOT affiliated with, endorsed by, or connected to:
The U.S. Department of State
Any U.S. Government agency
Any passport acceptance facility
Any foreign government or embassy
You can obtain passport forms and information for FREE at travel.state.gov
WHAT WE DO AND DON'T DO
WE DO:
Provide software to help fill out passport application forms
Offer general information about passport requirements
Generate PDFs of completed forms for you to print
Store your draft applications for convenience
WE DO NOT:
Submit applications to the government
Expedite or influence passport processing
Have special access to government systems
Guarantee passport approval or processing times
Provide legal advice or legal services
Act as your legal representative
SARA AI CHATBOT DISCLAIMER
Sara, our AI assistant, provides GENERAL GUIDANCE ONLY. Sara:
Is NOT a human expert - Sara is an artificial intelligence that may make mistakes
Cannot provide legal advice - Consult an attorney for legal questions
May contain errors - Always verify information with official sources
Cannot guarantee accuracy - Information may be outdated or incorrect
Should not be your only source - Always check travel.state.gov for official information
DO NOT rely solely on Sara for critical decisions about your passport application.
STRICT NO REFUNDS POLICY
ALL SALES ARE FINAL - NO EXCEPTIONS
Once you have accessed ANY paid feature, including but not limited to:
Downloaded a PDF form
Used Sara AI chatbot (even once)
Used photo validation tools
Accessed any premium feature
NO REFUNDS will be issued for any reason, including:
Passport application denial
Errors in forms or information
Change of travel plans
Dissatisfaction with the service
Technical issues
Any other circumstance
NO GUARANTEE OF ACCURACY
While we strive to provide helpful and accurate information, WE DO NOT GUARANTEE:
The accuracy, completeness, or timeliness of any information
That forms will be accepted by passport agencies
That you will receive a passport
Processing times or expedite services
That requirements haven't changed since our last update
Photo validation will guarantee acceptance
YOU ARE RESPONSIBLE for reviewing all forms for accuracy before submission.
YOUR RESPONSIBILITIES
By using TurboPassports, you acknowledge and accept FULL RESPONSIBILITY for:
Providing accurate and truthful information
Reviewing all generated forms for accuracy
Meeting all passport requirements and deadlines
Submitting applications to the correct agency
Paying all government fees (separate from our fees)
Following all laws and regulations
Verifying information with official sources
Understanding that false statements on passport applications are federal crimes
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES SHALL TURBOPASSPORTS BE LIABLE FOR:
Any damages exceeding the amount you paid for our service
Indirect, incidental, special, or consequential damages
Lost profits, data, or opportunities
Passport application rejection or delays
Travel disruptions or cancellations
Errors, omissions, or inaccuracies in our service
Actions of third parties or government agencies
PROFESSIONAL ADVICE DISCLAIMER
TurboPassports does not provide:
Legal Advice: Consult an immigration attorney for legal questions
Medical Advice: Consult healthcare providers for health-related travel requirements
Tax Advice: Consult a tax professional for tax implications
Government Services: We are not a government agency
INFORMATION CURRENCY
Passport requirements, fees, and procedures can change at any time. Information on our site may become outdated. Always verify current requirements at travel.state.gov before submitting your application.
QUESTIONS OR CONCERNS
If you have questions about this disclaimer or our services:
Email: legal@turbopassports.com
Website: www.turbopassports.com
For official passport information, contact the National Passport Information Center at 1-877-487-2778 or visit travel.state.gov
BY USING TURBOPASSPORTS, YOU ACKNOWLEDGE:
You have read and understood this entire disclaimer
You accept all risks associated with using our service
You will not hold us liable for any issues with your passport application
You understand we are not a government agency
You agree to our strict no-refund policy
You will verify all information independently
Last Updated: January 1, 2025 | Effective Date: January 1, 2025